Sub-processor List

Table of Contents
IntroductionCustomer Data Sub-processorsService Specific Sub-processors


There are various data processing operations that need to be performed in order for us to deliver, develop and ensure the continuity of our services. Data have to be processed both for ourselves as well as our customers, and customers themselves process data through our services. Not all of the required processing is carried out by our own staff or at our facilities. Some operations have been outsourced to third parties. This page provides information about the parties whose services we use in executing our customers’ data processing instructions and/or for certain of our own data processing purposes. We refer to it as our “Sub-processor List” and each entity on it as a “Sub-processor”. The tables below set out who our current Sub-processors are, what is their role (the nature of the services each of them provides us), where are they located and where their data processing operations are performed (e.g., where they store the data that we entrust to them, including, where applicable, our customers’ data).

Customer Data Sub-processors

Parties whose services we use for the processing of our customers’ data

Sub-processorResource/service providedLocation of entityLocation of data
Toggl OÜService development, service delivery and customer support servicesEstoniaEstonia
Amazon Web Services, Inc.Cloud infrastructure (IaaS)United StatesUnited States

Service Specific Sub-processors

Parties whose services we use for various other data processing purposes

Sub-processorResource/service providedLocation of entityLocation of data
200 OK, LLC (ProfitWell)Application analysis servicesUnited StatesUnited States
AmplitudeProduct analyticsUnited StatesUnited States
Baker Street Studios, Inc. (SherlockScore)Business analyticsUnited StatesUnited States
Facebook, Inc.Web/application analysis servicesUnited StatesUnited States
Functional Software Inc. (Sentry)Service error handling services United StatesUnited States
Google LLCWeb/application analysis servicesUnited StatesUnited States
Help Scout Inc.Cloud-based customer support servicesUnited StatesUnited States
HerokuHosting, AnalyticsEUEU
Hotjar Ltd.Product and website analyticsEUEU
HubSpot, Inc.Customer relationship managementUnited StatesUnited States
Intercom Inc.Cloud-based customer support servicesUnited StatesUnited States
Magnet Brains Software Technology Pvt Ltd (Pabbly)Cloud-based management software/serviceIndiaIndia
Metabase Inc.AnalyticsUnited StatesUnited States
Notion Labs, Inc. (Notion)Document management servicesUnited StatesUnited States
Retyp, LLC. (OptinMonster)MarketingUnited StatesUnited States
RudderLabs Inc. (RudderStack)AnalyticsUnited StatesUnited States
Slack Technologies, Inc. (Slack)Instant messaging servicesUnited StatesUnited States
The Rocket Science Group LLC (MailChimp)Cloud-based email (marketing) servicesUnited StatesUnited States
Three Hearts Digital Ltd (EmailOctopus)Cloud-based email (marketing) servicesUnited KingdomUnited Kingdom
UserlistCustomer communicationsUnited StatesUnited States
UserflowCustomer communicationsUnited KingdomUnited Kingdom

This list is subject to change, so please check back frequently for updates.

Last updated: November 16th 2022

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